1. Controller
The controller within the meaning of art. 5 let. j revFADP is Mehmet Ongan, sole proprietorship operating the Parcellis brand, Rue de Porcena 29, 2035 Corcelles (NE), Switzerland. Contact for any question about personal data or exercising your rights: info@parcellis.ch.
If you act on behalf of a company, please also include that company name in your request.
2. Data processed
Depending on your use of the service, Parcellis may process identification and contact data, account data, login data, technical logs, information about analysed parcels and projects, provided documents, support messages and, in case of an order, billing or payment data.
- account data: name, email, technical identifiers, role, preferences
- project data: address, parcel, EGRID, IDENTDN, technical context, documents and notes
- usage data: error logs, product events, flow history, interface preferences
- contractual data: order, billing and support information
3. Purposes
We process this data to provide the service, secure access, generate requested reports and flows, provide support, improve product reliability, fight abuse, comply with legal obligations and manage the contractual relationship.
Depending on the case, Parcellis relies on contract performance, legitimate interest in operating and securing the service, compliance with legal obligations or your consent, especially for optional audience measurement.
4. Recipients, processors and cross-border transfers
Data is accessible only on a strict need-to-know basis. Parcellis relies on the following processors, each bound by a data-processing agreement:
- Infomaniak — application hosting (Switzerland)
- Supabase — database, authentication and storage (European Union / United States)
- Stripe — payment and billing (United States / Ireland)
- OpenAI — document analysis and language-model generation (United States)
- Anthropic — document analysis and language-model generation (United States)
- Google (Tag Manager) — optional audience measurement (United States)
- transactional email provider — sending service emails
- depending on enabled features: fal.ai — simulation image generation (United States); Google Photorealistic 3D Tiles — map visualisation (United States)
5. Analysis of documents by language models
The documents you submit (plans, regulations, cadastral extracts, OEREB/RDPPF, deeds) may be analysed automatically by language models operated by OpenAI and Anthropic (United States) in order to produce your report. These providers act as processors and do not use your content to train their models.
Some data is thus processed by processors located in the United States. Depending on the provider, these transfers rely on the Swiss-U.S. Data Privacy Framework certification recognised by the Federal Council, or on data-protection contractual clauses ensuring an adequate level of protection within the meaning of art. 16 revFADP. A copy of the safeguards can be requested at info@parcellis.ch.
Where, as a professional client, you submit documents concerning your own clients or third parties, Parcellis acts as a processor within the meaning of art. 9 revFADP and processes this data according to your instructions; a data-processing addendum is available on request.
6. Retention
Data is retained for as long as needed to provide the service, manage the business relationship, support, security and our legal obligations. As an indication:
- account data: for the duration of the account, then deleted or anonymised within 12 months after its closure
- documents and project data: 24 months after delivery of the last report, unless earlier deletion is requested
- billing data: 10 years (statutory accounting retention obligation, art. 958f CO)
- technical logs: 12 months
8. Your rights
Subject to applicable law, you may request access to your data (art. 25 revFADP), rectification, erasure, restriction of certain processing, withdrawal of consent for the future and, where relevant, object to certain uses. You also have the right to obtain the handover or transfer of certain data you provided (art. 28 revFADP).
To exercise your rights, write to info@parcellis.ch describing your request. We reply in principle within 30 days and free of charge, except for manifestly unfounded or excessive requests. If there is doubt, we may ask for reasonable evidence to avoid disclosing data to the wrong person.
9. Security, breaches and complaints
Parcellis implements reasonable technical and organisational measures to protect data against unauthorised access, loss, alteration, disclosure or misuse. In case of a data-security breach entailing a high risk to your rights, Parcellis notifies the Federal Data Protection and Information Commissioner (FDPIC) and, where applicable, the data subjects (art. 24 revFADP).
If you believe that our processing does not comply with the applicable framework, please contact us first. If necessary, you may also contact the competent supervisory authority, including the FDPIC in Switzerland.