1. Seller and scope
These Terms of Sale apply to any paid order placed on parcellis.ch. The seller and contracting party is Mehmet Ongan, sole proprietorship operating the Parcellis brand, Rue de Porcena 29, 2035 Corcelles (NE), Switzerland — info@parcellis.ch.
These Terms of Sale complement the Terms of Use. In case of contradiction regarding sale terms, the Terms of Sale prevail.
2. Products and prices
Parcellis offers single reports as well as monthly subscriptions (Plus, Pro). The applicable features and volumes are those displayed at the time of order.
Prices are shown in Swiss francs (CHF), including any applicable taxes; Swiss VAT is charged and shown where the operator is liable for it. Any promotion or welcome credit applies under the conditions displayed at the time of the offer.
3. Order and formation of the contract
Orders are placed from your client area. The contract is formed when you confirm the order after accepting these Terms of Sale and the Terms of Use, and the payment is confirmed.
A summary (product, price, billing period and, for a subscription, renewal) is shown before final confirmation.
4. Payment
Payments are processed by our payment provider Stripe. Parcellis does not store your card data. In case of default, rejection or chargeback, Parcellis may suspend the relevant access or reports until the situation is resolved.
5. Delivery of the digital deliverable
The report is digital content. A first summary is generally available within minutes; the full report is delivered once critical sources are validated. Stated timeframes are indicative and depend on the availability of official sources.
You consent to immediate performance of the service upon ordering.
6. Subscriptions: term, renewal and cancellation
Subscriptions (Plus, Pro) are concluded for a period of one month and renew automatically each month. The client may cancel them at any time, from their client area or by email to info@parcellis.ch; the cancellation takes effect at the end of the current period.
With each paid period, the credit balance is topped up to the monthly volume of the subscribed plan; unused credits do not add up from one month to the next and no credit is removed. Reports already generated remain accessible. Amounts already billed for the current period are not refunded pro rata, save mandatory provisions to the contrary.
7. Right of revocation, quality guarantee and refunds
As the report is digital content delivered immediately after ordering, no statutory right of revocation under art. 40a ff. CO applies. Swiss law does not provide a general right of withdrawal for online sales.
Quality guarantee: if a report proves incomplete or erroneous, the client may report it within 14 days of unlocking it, from the report (“Report an error”) or by email to info@parcellis.ch. After verification, Parcellis re-credits to the client's account the credit or credits used for that report, or one credit for a report paid for by a one-off payment. The guarantee takes the form of a credit, not a cash refund.
On a discretionary basis and without acknowledging any obligation, Parcellis may also grant a full or partial refund if the report could not be delivered.
8. Warranty, complaints and liability
Any defect must be reported within 14 days of the report being unlocked, from the report or in writing to info@parcellis.ch. Where applicable, Parcellis corrects the report, provides a new one or re-credits the credit used (art. 7).
Parcellis's liability in connection with a sale is governed by article 8 of the Terms of Use, which applies by reference (exclusion of slight negligence, reservation of gross negligence and wilful intent, capped amounts).
9. Governing law and jurisdiction
These Terms of Sale are governed by Swiss law, subject to mandatory consumer-protection provisions. For professional clients, the exclusive jurisdiction is the operator's seat indicated in the legal notice; for consumers, the mandatory jurisdictions provided by law (art. 32 CPC) are reserved.